Description

TOP SMART

TOP SMART

TOP SMART is our entry-level HVAC membership, designed for homeowners who want reliable annual maintenance and dependable service at the lowest monthly cost.

What’s Included:
– Fast Booking — Quicker scheduling for service calls
– Annual Tune-Up ($300 value) — Full system inspection and maintenance
– 1-Year Repair Warranty — Coverage on all covered work
– Reduced Diagnostic Fee — Only $65 (reg. $125)
– Reduced After-Hours Fee — Only $165 (reg. $250)

Pricing:
– $15/month (12-month membership)

Total annual cost: $180/year

Frequently Asked Questions

Q: What’s included in the TOP SMART membership?
A: Every plan includes an annual tune-up (a $300 value), fast booking, a 1-year repair warranty, a reduced $65 diagnostic fee (reg. $125), and a reduced $165 after-hours fee (reg. $250).

Q: Is there a minimum commitment?
A: Yes. TOP SMART is a 12-month membership. All benefits — including the reduced diagnostic and after-hours fees, fast booking, and the 1-year warranty — are only applicable for the full 12-month term.

Q: What happens if I cancel before 12 months?
A: If the membership is cancelled before completing 12 months, all discounts and warranty benefits are forfeited. Any repairs completed at the discounted rate during the active period may be subject to a retroactive standard-rate adjustment.

Q: Are emergency repairs covered?
A: Yes. TOP SMART members receive fast-tracked response for emergency and after-hours repairs, with the reduced $165 after-hours fee applying.

All TOP SMART benefits are contingent on maintaining an active 12-month membership. Benefits are non-transferable and apply only to the property registered under the active membership.