TOP-AC Inc.
www.top-ac.com
Effective Date: January 1, 2026
Last Updated: February 26, 2026
These Terms of Service (“Terms”) govern your access to and use of the website located at www.top-ac.com (the “Site”) and all related HVAC services, installations, repairs, maintenance plans, memberships, promotional programs, financing facilitation, communications, and related offerings (collectively, the “Services”) provided by TOP-AC Inc. (“TOP-AC,” “Company,” “we,” “us,” or “our”).
By accessing the Site, requesting services, enrolling in a membership, applying for financing, or otherwise using our Services, you agree to be legally bound by these Terms. If you do not agree, you must discontinue use immediately.
TOP-AC provides residential and commercial HVAC services including but not limited to installation, repair, maintenance, diagnostics, system replacement, and related climate control services.
All services are subject to:
• Technician availability
• Geographic service area limitations
• Weather conditions
• Equipment accessibility
• Material and parts availability
• Utility access
• Permitting requirements
• Operational capacity
We reserve the right to refuse service where legally permitted.
TOP-AC may offer maintenance and comfort membership programs that provide scheduled maintenance visits, discounts, priority scheduling, promotional benefits, and related services.
By enrolling in a membership program, you acknowledge and agree that:
• Membership does not guarantee emergency service response times.
• Membership does not guarantee equipment performance or lifespan.
• Membership does not eliminate the possibility of breakdowns or major repairs.
• HVAC systems are mechanical systems subject to failure due to age, manufacturer defects, electrical fluctuations, environmental exposure, improper installation, wear and tear, or acts of nature.
• TOP-AC is not responsible for pre-existing system defects or concealed damage.
• Membership benefits may be modified in accordance with applicable law and written notice.
Savings estimates, promotional claims, or maintenance projections are not guarantees of cost reduction or equipment longevity.
Membership terms may be further governed by a separate written Membership Agreement.
TOP-AC may offer promotional financing through third-party finance providers, including Wells Fargo and/or its affiliated lending entities.
You understand and agree that:
• TOP-AC is not a lender, creditor, or financial institution.
• All credit decisions are made solely by the third-party lender.
• Approval is subject to the lender’s independent credit evaluation.
• TOP-AC does not guarantee financing approval.
• Interest rates, promotional periods, fees, penalties, billing, and repayment terms are determined exclusively by the lender.
• Any financing agreement is strictly between you and the lender.
TOP-AC shall not be liable for:
• Credit denials
• Changes in promotional terms
• Interest accrual
• Billing disputes
• Credit reporting actions
• Account servicing errors
• Collections activity
• Any lender decisions or conduct
All financing disputes must be directed to the finance provider.
All estimates are based on visible conditions at time of inspection. Hidden conditions, code requirements, structural issues, permit requirements, material changes, or unforeseen complications may result in additional charges.
Estimates do not constitute a fixed contract unless explicitly stated in a signed written agreement.
Payment is due according to invoice terms or written agreement. Failure to remit payment may result in:
• Service suspension
• Late fees where permitted by law
• Collection actions
We are not responsible for delays caused by third-party payment processors or financial institutions.
Except as expressly stated in a signed written agreement, all Services and Site access are provided “AS IS” and “AS AVAILABLE.”
TOP-AC disclaims all express or implied warranties, including but not limited to:
• Merchantability
• Fitness for a particular purpose
• Continuous service availability
• Error-free website functionality
• Future system performance
No oral statements or marketing materials create warranties unless contained in a signed written contract.
To the fullest extent permitted by law, TOP-AC, its owners, officers, employees, contractors, affiliates, and agents shall not be liable for any:
• Indirect damages
• Incidental damages
• Consequential damages
• Punitive damages
• Loss of profits
• Business interruption
• Property damage beyond scope of service
• Equipment failure not directly caused by proven negligence
• Financing-related disputes
• Membership-related misunderstandings
In no event shall TOP-AC’s total liability exceed the amount paid by you for the specific service giving rise to the claim.
Some states may not allow certain limitations; in such cases liability shall be limited to the maximum extent permitted by law.
You agree to:
• Provide accurate and truthful information
• Ensure safe access to HVAC equipment
• Disclose known issues or prior repairs
• Maintain safe electrical and structural conditions
• Follow technician recommendations
Failure to meet these responsibilities may limit service obligations.
All content on www.top-ac.com, including text, logos, graphics, images, and design elements, is the property of TOP-AC or its licensors and is protected by intellectual property laws.
You may not copy, reproduce, distribute, or exploit Site content without written consent.
You agree not to:
• Attempt unauthorized access
• Interfere with website functionality
• Submit fraudulent financing applications
• Use automated scraping tools
• Engage in unlawful conduct
You agree to indemnify and hold harmless TOP-AC, its owners, employees, contractors, and affiliates from any claims, damages, losses, liabilities, or expenses arising from:
• Your misuse of Services
• Your violation of these Terms
• Your breach of financing agreements
• Your failure to maintain safe premises
• Third-party claims related to your property
PLEASE READ THIS SECTION CAREFULLY. IT AFFECTS YOUR LEGAL RIGHTS.
Any dispute, claim, or controversy arising out of or relating to these Terms, Services, memberships, financing facilitation, website use, or any transaction with TOP-AC shall be resolved exclusively through final and binding arbitration.
Arbitration shall be administered by the American Arbitration Association (AAA) under its Consumer Arbitration Rules.
The arbitration shall take place in the state and county where TOP-AC maintains its principal place of business unless otherwise required by law.
The arbitrator’s decision shall be final and enforceable in any court of competent jurisdiction.
YOU AND TOP-AC WAIVE THE RIGHT TO A JURY TRIAL.
YOU AND TOP-AC AGREE THAT ALL CLAIMS SHALL BE BROUGHT SOLELY IN AN INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY CLASS, COLLECTIVE, OR REPRESENTATIVE PROCEEDING.
The arbitrator shall not consolidate claims or preside over a class action.
If this class action waiver is deemed unenforceable, the arbitration provision shall be null and void.
These Terms shall be governed by the laws of the State in which TOP-AC’s principal office is located, without regard to conflict-of-law principles.
If any provision of these Terms is held invalid or unenforceable, the remaining provisions shall remain in full force and effect.
TOP-AC reserves the right to modify these Terms at any time. Updated Terms will be posted on the Site. Continued use of Services constitutes acceptance.
TOP-AC Inc.
21201 Victory Blvd , Suite 102 Canoga Park 91303
Email: office@top-ac.com
Phone: +1(855) 999-8672
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